Our Board Members
At Crossroads USA Ministries, we care deeply about those in our community. We strive to bring Jesus’ love to everyone through engaging ministry and loving care. Come join us and experience the difference
Kay owen-larson
Founder & President
Kay Owen-Larson is the co-founder and President of Crossroads Ministries, the founder of Crossroads School of Chaplaincy and the founder or the Owen-Larson Hope Homes. 2025 marks her 62nd year in ministry. An author, speaker, teacher and pastor, Kay has a heart for the elderly and would like to see many of them come to a saving knowledge of Jesus Christ in their last days. Kay has a Bachelor’s Degree in Christian Business Management with a minor in Biblical Studies. She earned her PhD in 2018. Kay enjoys her 6 children, 15 grandchildren and her 4 great grandchildren. Kay also enjoys traveling.
Bill kittle
Chief Operating Officer/ Board Member
Bill is a retired Air Force Colonel with extensive experience in the federal government budget, planning, requirements and acquisition system. As the sole Air National Guard liaison with Congress, he also dealt with the Office of the Secretary of Defense, Air Force acquisition, and domestic and foreign industry. After retiring from the Air Force, Bill pastored a church in Virginia and taught Junior ROTC. Bill and his wife Colleen moved to Colorado in 2018 and Bill joined the Crossroads staff in 2021. Bill and Colleen have three children and four grandchildren. Bill is a graduate of the USAF Academy (BS -1977), the Industrial College of the Armed Forces (MS – 2001) and Midwestern Baptist Theological Seminary (MDiv, 2006) and the Crossroads School of Chaplaincy (2022)
Rebecca Hamilton
Board Member/Secretary
Michael O'Malley
Board Member
Heather Cauthen
Board Member/Treasurer
Heather is a healthcare compliance and auditing professional with nearly three decades of proven expertise.
Throughout her career, Heather has identified tangible cost savings and revenue opportunities, identified government errors, eliminated fines and penalties, and prevented paybacks. In addition to business career, Heather enjoys art, music, the outdoors, and spending time with her husband and three sons. She enjoys partnering with her husband, who is a pastor, and she has led worship; coordinating bands, vocalists, and tech teams, for close to 20 years.
Heather holds an MBA in Healthcare Administration from Wilmington University and a BS in Business Administration (Major: Accounting) from Appalachian State University. She is also certified in healthcare compliance and privacy (certufications: CHC and CHPC).
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Dirk Palten
Board Member
Dirk Palten, born and raised in Germany, relocated to the United States with his family at the age of 17. After residing in the Los Angeles area for a period, he and his family moved to Colorado Springs, Colorado, in 2003. Dirk is the president of Global Metal Spinning Solutions, Inc., a leading provider of metal forming machinery. His company serves various industries, including space/aerospace, defense, automotive, ventilation, and oil & gas.
Actively involved in his community, Dirk leads the local mission’s ministry at his church, fostering strong connections and participation with numerous missions and ministries throughout Colorado Springs. Outside of his professional and community engagements, Dirk enjoys spending quality time with his family, traveling, and discovering new experiences and places.
Advisory Board Members
Jeff Anderson
Paul Batura
Our Partners
